About the price of the precious metal catalyst
1. The precious metal is the highest value raw material in precious metal catalysts. The materials of Feima Company's precious metal catalyst inculde palladium and ruthenium.
2. Precious metals futures market for trading. The prices are changeable according to changes of the market. The domestic price of the precious metal is distributed 10:30 a.m. every workday. We purchase raw materials on the basis of real-time prices. At the same time, answering to the customers.
3. Because of the precious metal prices have a volatility, you can always to inquiry.

About the moisture content of palladium, carbon and other catalysts
1. Since Pd/C catalyst , platinum carbon and carbon ruthenium catalyst have activity, especially the products of Feima company. They will in combustion state if there is no water. In general, the finished products need to have moisture protection. The moisture content is at 5%~70%. But the moisture won't affect price. The offer we provide you is about to be converted into dry base product price.
2. If you need article catalysts, please said earlier before purchase. We will determine whether drying it or not and the drying degree according to the circumstance. We strongly recommend you to dry by yourself. Drying it according to the real-time productiong situation. That is the most safety and efficient mean. It is also the most suitable way for long-term preservation of palladium carbon.
3. If the customers don't have suitable drying equipment, we provide precious metal catalyst drying service. But we strongly recommend you that you should use it as soon as possible. The dry catalyst should not be preservated for a long time. Once the packing damage, it is extremely easy to cause fire.

About the recovery of palladium carbon catalysts
1. Recycle precious metal catalysts can decrease the fund employment rate. Our company provides precious metal catalysts' recycle and reprocess services.
2. When customers return the waste, whether from the safety angle or from the transportation angel, please be sure to packing sound. We suggest that they should be packaged in at least two layer plastic bages and then put into barrels.
3. Because we have so many customers, please be sure to indicate your company's name when return the waste. So as to avoid the delay of the precious time, which is unnecessary.

Supply time
Please refer to the following supply time, and arrange your order and product time accordingly. Thank you!

1. It doesn't include transportation time.
2. We in line with the principle of "high quality, high efficient" to processing your every order. If you have special situations that need to deliver the products in advance, please contact us as soon as possible to negotiate. We will try our best to meet your needs if the production allow.
3. If there are special requirements such as packing and drying, the supply will be extended 1-2 days. The specific time depends on the quantity and the drying rate.

Transportation
We have four means: EMS, CRE, direct bus and airport.
EMS: l-3 days, home delivery.
CRE: 1-4 days, pick up by themselves.
Direct bus: 1-2 days, pick up by themselves.

Storage
1. Separately store.
2. It is banned to store it under dry environment. Usually, the finish products need to be protected under water.
3. If need dry products, you should strictly according to the drying process operation provided by our company.
4. Preserve in cool environment, avoid light and high temperature environment.
5. Avoid to be kept together with volatile products.
6. Packing bag keep sealing.
7. The waste should be stored in sealed bag when it is wet.